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Your questions

What would you like to know?

Here are answers to the questions you may have before we talk. You can also call me directly if you’d rather work through them together.

HOW THE CONVERSATION WORKS

See how a request becomes
an update you can approve.

Start with a job you recognize. Open an example to see what the agent prepares and where you review it.

01 / YOUR REPUTATION

Write a reply in your own voice.

“Help me respond to this review.”

See a sample review reply
“Thanks for taking the time to explain everything.”

Prepared reply: “You’re welcome, Alex. I’m glad we could make the options clear. — Morgan”

You review the exact wording before it is posted to that review.

02 / YOUR WEBSITE

Show customers what’s new.

“Add our new consultation service.”

See a sample website update

Page preview: “New: a consultation to talk through your options.”

Your agent prepares the copy and page preview. You approve the specific change before publication.

03 / YOUR TIME

Find the detail in an email thread.

“What did we agree in that email?”

See a sample email summary

Example summary: “The supplier offered Tuesday delivery and asked you to confirm the quantity.”

Check the source thread, then ask for a draft if you want to reply.

These are illustrative examples. Your proposal confirms the accounts and connections included in your setup.

What does digi-DEX actually do?

I build your website and connect the business tools you want to use through a text chat. I help you learn the setup and keep it working afterward.

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What will my agent know about my business?

We give it the information it needs for the work we agree on, including your services and examples of how you like to write.

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Who is the service for?

Owners who care about how their business looks online and want an easier way to keep it current.

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How do I approve work before it goes out?

You see the proposed change or message in chat. You approve the exact work you want carried out before it reaches customers.

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Who helps me after setup?

You come back to me, Kelvin Bratton—the same person who built the setup and taught you to use it.

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How much does the service cost?

I quote the setup and monthly service after we discuss your business. You see the costs and any outside charges before deciding.

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Can this help with call notes and follow-ups?

F.A.S.S.S., my Fully Automated Sales Support System, is an optional add-on for recorded-call notes, CRM updates and follow-up drafts.

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Which chat app will I use?

We choose from the secure channels I can support for your setup. You can tell me how you already prefer to communicate.

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Can it help me reply to inquiries?

Your agent can summarize a connected inquiry and prepare a reply using the business information available to it.

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How can it help with my website?

Ask for a page update or a plain-English explanation of the traffic data connected to your setup.

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How would I use it with Google reviews?

With a supported Google Business Profile connection, you can review feedback in chat and work on a reply in your own voice.

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Can I use it for email marketing or order information?

We can include those jobs when the necessary connections are supported for your accounts.

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What is in the weekly newsletter?

AI news pertinent to an entrepreneur, with how-tos, tips, tricks and lessons you can use in your business.

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How do we get started?

Reply to your invitation, call me or use the contact form. We’ll discuss the opportunity and decide whether the service fits.

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Ask me about your own business.

Discuss Your Invitation