The initial setup
The setup fee covers your website and the connections we agree to build. It also covers configuring your agent with the business context it needs and testing the first jobs with you.
Getting started
Start with a conversation about your business.
We look at what you want to make easier, agree the work and costs, then build a setup you can learn with your own day-to-day requests.
Let’s look at a specific opportunity in your business.
I invite businesses after researching their online presence and finding something I believe I can help improve. If you received an audit from me, we can begin with the example in it.
Tell me how you handle that work today and what you would like to make easier. If the service fits and there is room on my 40-business roster, I’ll put together a proposal. You can also ask me to consider your business if we haven’t spoken yet.
Know what the setup and ongoing service will cost.
Your proposal explains the work and costs before you decide. It identifies the accounts I can support and any outside software or usage charges.
The monthly service
The retainer covers hosting and upkeep, with defined AI usage and continuing teaching. You keep direct access to the builder who knows your setup.
Additional work
Custom software or an extra connection can be quoted separately when you need it. I explain the cost and get your agreement before adding it.
Make an update without hunting through your accounts.
Your website and Google profile tell customers what to expect from your business. Keeping them current can mean signing into several accounts just to make one small change. I connect the tools you need so you can ask for the work in a text chat and review it there.
The service starts with your website and the accounts you want to use. I build the setup, keep it working and teach you how to make it useful in your day. You choose from the supported secure channels we confirm together.
Keep your website current
Ask for a new service page, updated hours or a place to show your latest work. I build and host the site, and your agent prepares changes for you to review.
Reply in your own voice
Work through a Google review or customer email from the same chat. Read the draft, change anything you want and approve the finished reply.
Understand what needs attention
Ask a question about your connected website traffic or find a detail in an email thread. Your agent brings the available information into the conversation.
Learn with your own website and messages.
We start with something you actually need to do. I show you how to explain the request, check the prepared work and follow it through. You can ask questions as you go.
As your needs change, I help you decide which features are worth learning. Ongoing teaching is part of the service because the setup becomes more useful as you become more comfortable with it.
Work directly with the person who builds your setup.
I’m Kelvin Bratton, founder and builder at digi-DEX. When we discuss your business, I am also the person who puts the system together and helps you use it afterward.
I provide a personal service for a roster capped at 40 businesses. That lets me stay familiar with your setup and the work you want it to support. We agree how to reach me and what support covers before you start.