Prepare a reply you’re comfortable sending.

Tell the agent what you want to say

Start with the original message. Explain the point you want to make and any detail the reply needs to include. A brief in your own words gives the draft a useful starting point.

Read it as the recipient would

Check whether the draft answers the question. Look closely at any dates or promises, and ask for a revision where the wording feels unlike you.

Approve the finished reply

Explicitly approve the exact message and recipients when it is ready. If you change the draft afterward, approve the revised version before it is sent.

See how the service works or talk with Kelvin.

About this work

What would you like the technology to make easier?

You run your business. I build and service the technology for your digital presence, and teach you to get the most out of it. The person you talk to is the same professional who builds your agent.