Give your agent current business information.

Start with the details you use every day

Your hours and service descriptions are a useful place to begin. Add an example of how you explain your work to a customer so the agent has a reference for your voice.

Check what has changed

When a service or policy changes, update the information the agent uses. Ask it to show the details behind a draft if something looks out of date.

Ask for help with the setup

If a connection needs attention, bring it to me. I maintain the agreed setup and show you how to keep its business context useful.

See how the service works or talk with Kelvin.

About this work

What would you like the technology to make easier?

You run your business. I build and service the technology for your digital presence, and teach you to get the most out of it. The person you talk to is the same professional who builds your agent.