digi-DEX logo markdigi-DEX

Staff Capacity Calculator

Estimate the staff time attached to repeatable call handling.

Enter your monthly inquiry volume, current handling cost, and the share of inquiries you believe a system could complete. The result is an estimate, not a project forecast.

Model the current handling capacity.

Adjust the assumptions below. The estimate updates immediately.

Monthly inquiries10,000

Range: 100 – 100,000 · step 100

Completion assumption60%

Share of inquiries you believe a system could complete · 0 – 100%

Human cost per call$8.00
$

Fully loaded staff cost for handling one inquiry · $1 – $50

Monthly Staff Capacity

$48,000

Annual: $576,000

Inquiries completed by the system6,000 of 10,000(60%)
Current staff cost per inquiry$8

This estimates the current staff capacity attached to the inquiries entered. It does not include implementation cost or prove that the assumed share is suitable for voice AI.

How we work

The work begins with the sales floor, not a generic AI demo.

01

Diagnosis

We map the floor: CRM behavior, follow-up rules, call patterns, admin drag, manager expectations, and where brokers lose time.

02

Agent architecture

We design the agent layer around memory, tasks, reminders, appointments, drips, materials, approvals, and the systems your team already uses.

03

Optimization

We improve the system as more calls, objections, buyer patterns, CRM gaps, and operational evidence appear on the floor.

How to use the result.

The calculator multiplies inquiry volume by the share you enter and the current staff cost per inquiry. It does not determine whether those inquiries are suitable for automation or whether the business can remove the corresponding cost.

Use the figure as one input. A consultation should verify the call types, completion rate, system requirements, staff role, and cost of implementation.